01Create your account
You need an email address or a Google account.
- Open Lopaostab. On the log-in screen, tap Create an account.
- Enter a display name, a username, your email address and a password. Usernames are 3 to 20 characters: letters, numbers and underscores. Passwords need at least 6 characters.
- Pick your full date of birth. You must be at least 13 to use Lopaostab.
- Tick the box that says you're at least 13 and agree to the Terms & Conditions and Privacy Policy.
- Tap Sign up.
To use Google instead, tap Sign up with Google. Fill in your details first and Lopaostab uses them. If something is missing or the username is taken, a Finish setting up screen asks you to pick a username and confirm your date of birth.
Lopaostab has its own account. It isn't the same account as Zallixor or Zallixor Chat, and it isn't the account used on Zallixor Mart, Ads, Business or Mind. See Terms of Use, section 3.
02Verify your email
After you sign up with an email and password, Lopaostab shows a Verify your email screen.
- Open the verification link we sent to your email address.
- Go back to Lopaostab and tap I've verified — continue.
Nothing in your inbox? Check spam or junk. Tap Resend verification email to get another one; you'll have to wait 45 seconds between sends. If you typed the wrong address, tap Use a different account.
03Follow a few people
The first time you open Lopaostab it shows Follow a few people, a list of suggested accounts, so your feed has something in it. Follow at least 5 to continue. Once you have, Skip the rest appears. If there's nobody to suggest yet, you can just continue.
04Log in
Enter your email and password and tap Log in, or tap Continue with Google. The Show button next to the password field lets you check what you typed.
Forgot your password? Tap Forgot password?, enter your email and tap Send reset link. The link arrives by email.
If you've lost access to your email, tap Lost access to your email? and send a request with one of your recovery codes (see the account-safety section below). We check it and restore your access, usually within a day.
After 5 wrong passwords in a row, log-in is locked for 15 minutes. After 7, it's locked for 5 hours. Resetting your password unlocks it straight away. The app warns you when you have 2 attempts left.
05Getting around
The bar at the bottom has five tabs:
- Home: your feed.
- Explore: find people, posts and pages.
- Create (the + button).
- Lopa Clips: short videos.
- Profile: your own page.
Chat is the icon in the top bar. The Create button opens a sheet with Post (text, photos or video), Story (disappears after 24 hours), Lopa Clip (a short video) and Poll.
06Your profile and username
In Settings → Account you can change your display name, username, email and password. You can change your display name once every 60 days and your username once every 90 days. Settings shows how many days are left.
07Keep your account safe
These are all in Settings → Account:
- Two-factor authentication: adds a 6-digit code from an authenticator app when you log in. If you lose the app, Lost your authenticator app lets you send a request to reset it.
- Recovery codes: twelve one-time codes. They're shown once, so save them somewhere that isn't your phone. A code doesn't sign you in. It proves the account is yours if you lose access to your email. Generating a new set cancels the old one.
- Sign-in methods: see how you can sign in, and add a password so Google isn't your only way in.
Security alerts (new sign-ins), under Notifications, tells you when your account is used on a new device. Recent sign-ins, under Security, lists where you've logged in.
08Privacy, blocking and reporting
In Settings → Privacy you can choose:
- Who can see your profile: Everyone, Followers only, or Only me.
- Who can send you friend requests: Everyone, Followers, or Nobody.
- Whether your active status is shown.
- Who can message you, and whether read receipts are shown. These two are Lopaostab Plus options.
Blocked accounts are listed in Settings → Community & safety → Blocked accounts. To report a scam, fraud or rule break, use Report a scam, fraud or rule breach in the same place. Read the Community Guidelines to see what's not allowed.
09More than one account
In Settings → Accounts, Switch account moves between accounts saved on your device. Add account signs you out so you can log in or sign up with another one. Accounts already saved on the device stay saved.
010Delete your account
In Settings → Account actions, tap Delete my account. Lopaostab warns you that your profile, username and account will be permanently deleted and that posts you made may take time to disappear. It then asks you to confirm it's you with your password or Google. It can't be undone.
If it says the account can't be deleted right now, write to support@lopaostab.zallixor.com. Settings also has Download my data if you want a copy first.
011Getting help
Sign-in or account trouble: auth-help@zallixor.com or auth-support@zallixor.com. Anything else about Lopaostab: support@lopaostab.zallixor.com. Our replies come from the addresses on the Contact page.